Not every pet falls in love at first bite. Sometimes a bad experience (like being unwell) can lead to food aversion, where your floof avoids anything that smells, tastes or feels like that memory even when they are feeling better. Some pets are just a bit more particular than others, and it may take your cat or dog some time to adjust to something new. That said, we've had amazing feedback from pet pawrents about the tastiness of our recipes, and we are quite different to anything else on the market, so don't give up too quickly! Try warming the food slightly, or offering it in a new bowl or area to get your pet living the gut life.

Each recipe is formulated for the life stages listed on its product page, usually from 8-14 weeks+. Check the individual product page for age suitability and feeding guidance.

At Scrumbles, we make gut-friendly recipes with carefully selected ingredients for healthy pets and happy owners! 

• Our recipes are made without soy, dairy, gluten, egg or red meat.
• We follow a pollo-pescatarian approach, using poultry or fish rather than beef, pork or lamb.
• Many of our wet food recipes contain a single source of animal protein.
• We use carefully selected ingredients, with limited-ingredient options available.

It's worth noting that any ingredient can potentially cause an allergic reaction, so always check the full ingredient list if your pet has known sensitivities.

The term "hypoallergenic" can mean different things across the pet food industry. Our recipes aren't the same as veterinary hypoallergenic or anallergenic diets, which are specially formulated for specific dietary needs. If your vet has recommended one of these diets, we'd suggest checking with them before switching to Scrumbles to make sure our recipes are suitable for your pet.

Every cat and dog is different, so adjusting to a new food can take a little time! When introducing Scrumbles, we recommend gradually transitioning over 7–10 days to give your pet's tummy time to adjust. You might notice some changes to their poos during this period, which can be normal when switching foods. Some pets settle into their new routine quickly, while others may need a little longer. If you notice any persistent digestive changes or have concerns, we'd always recommend checking with your vet.

Probiotics are "friendly" or "good" bacteria that live in your pet's gut and help:

• Break down food
• Absorb nutrients
• Keep tummies balanced and happy

Probiotics help digestion and balance your pet’s gut flora. Prebiotics are the food for these probiotics. We add probiotics to all of our dry food recipes to support gut health, for happy tums and pick-up-able poops. Gut bacteria really are your pooch’s and kitty’s best friend, and have a big part to play in your dog’s overall health. If you’d like to know a bit more about prebiotics and probiotics and how they affect your pet’s overall wellbeing, check out our blogs!

Not all pet food is created equally. At Scrumbles, we use:

• Free run poultry e.g. chicken and turkey that's highly digestible for cats and dogs
• Only meat from human food supply chains, meaning it's passed health checks and is fit for consumption

So you can rest assured that you’re getting the excess meat that we as humans don’t need, kind of like wonky vegetables that supermarkets are now selling. Nothing scary, just nutritious food that would otherwise go to waste. And no, there are no feathers, beaks or nasties.

Nope! We say a firm no to GMOs. Here's how we make sure:

• We’re very picky about our pet food and even pickier about who we work with. All our suppliers go through strict approval processes with rigorous checks throughout.
• We require written declarations confirming no GM ingredients.
• We run traceability audits and risk assessments. So you can rest easy knowing your pet's bowl is full of natural, non-GMO goodness 🙂